Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

2020: Access to Care Through the Digital Front Door

Mar 04, 2020 By Kristi Ebong, MPH, MBA | SVP Corporate Strategy at Orbita IN conversational AI, IN digital front door, IN virtual health assistant, IN virtual navigation

For the purpose of bringing this blog post to life, we've included examples of a fictional healthcare organization named Valley Health.

As consumers expect real-time access and immediate information when making purchasing decisions, it's no surprise that as patients, they have similar expectations when it comes to making healthcare decisions. More and more often, healthcare organizations are...

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What The Growth of Google Assistant Means for Your SEO Strategy

Feb 24, 2020 By Bill Rogers | CEO at Orbita IN OrbitaENGAGE, IN voice seo, IN voice search

This year, Google Assistant will become the main voice search method in the Chrome browser. This changeover from the current voice search method represents one of the last major Google products to incorporate Google Assistant.

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Get Found Via Voice Search

Feb 13, 2020 By Bill Rogers | CEO at Orbita IN virtual health assistant, IN OrbitaENGAGE, IN voice seo, IN voice search

The first search engine was created by Alan Emtage in 1990 and named Archie. Yahoo! was then born in 1994. Altavista in 1995. Ask Jeeves in 1997. And Google was founded in 1998. A good majority of people these days, including yourself, may say “I’ll Google it” as Google has become a household name.  

When we “Google it” - what exactly does that entail? It means you go to the browser, type in...

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Key Takeaways from Project Voice 2020

Feb 10, 2020 By Bill Cava | Chief Product Officer at Orbita IN conversational AI, IN digital front door, IN virtual bedside assistant, IN HIMSS20

I recently attended the Project Voice 2020 conference in Chattanooga, Tennessee. Over 3,000 attendees from nearly 20 countries—executives, marketers, developers, designers, you name it—were in attendance. The event allows AI folks to learn from each other, demonstrate progress, and sharpen our visions for the future of voice.  

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Why Voice? Conversational AI in Healthcare and Virtual Health Assistants

Dec 18, 2019 By Nick White | EVP Patient Care Solutions at Orbita IN conversational AI, IN virtual health assistant, IN virtual bedside assistant

Nick White, Orbita EVP Patient Care Solutions

Recently I made one of the biggest decisions in my career to leave a stable role at one of the Big Four global firms and join a Boston based start-up, Orbita, specializing in conversational AI in healthcare. Many of you saw this coming for a while, but for those just learning about it, I want to share some of my thinking on what has me so excited...

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Technology as a Magic Pill | HLTH Guest Blog

Oct 14, 2019 By Kristi Ebong, MPH, MBA | SVP Corporate Strategy at Orbita IN conversational AI, IN virtual healthcare assistant, IN HLTH

This article originally appeared on the HLTH website.

I am headed to the annual HLTH conference in Las Vegas at the end of October to shed light on the radical transformation AI is having in healthcare. Last year I spent significant time preparing for the inaugural event only to be put on maternity travel restrictions. Since it’s clinically unpopular for a woman to travel at 35 weeks pregnant,...

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Revitalize the Healthcare Consumer Journey with Virtual Assistants: Find a Doc, Find a Location, and Scheduling

Sep 09, 2019 By Orbita Team IN conversational AI, IN healthcare virtual assistant

Consumer expectations around healthcare have risen as baby boomers need more medical attention and tech savvy millennials want personalized care experiences that fit their lifestyle. 

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Conversational AI Breathes New Life into Member Services for Healthcare Payers

Sep 03, 2019 By Orbita Team IN virtual assistant, IN conversational AI, IN healthcare payer

The New Healthcare Consumer

The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due to cost or convenient access to care. This can result in members switching from one plan to another during enrollment periods. As evidenced in a survey by Accenture, over a quarter of Americans describe themselves as "not loyal at all" to...

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Transforming the Healthcare Enterprise with Conversational AI

Aug 19, 2019 By Orbita Team IN Voice technology, IN virtual assistant, IN conversational AI

Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for three days. Help!” 

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5 tips for a great experience at VOICE Summit 2019

Jul 16, 2019 By Nate Treloar | President & COO at Orbita IN Web Content Management, IN voice assistants, IN Voice technology, IN Voice Experiences, IN voice-first

Newark will be buzzing next week with lots of energy and engaging dialogue at VOICE Summit 2019 being hosted at the New Jersey Institute of Technology. Now in its second year, the event will deliver yet another excellent agenda and provide several new add-ons. Team Orbita attended last year and found the event to be very well organized – not an easy feat in an inaugural year at a venue that’s...

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