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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Alleviate Call Center Burden with Automated COVID-19 Test Notifications Jan 11, 2022 Alleviate Call Center Burden with Automated COVID-19 Test Notifications On January 3rd, 2022, a record 1,080,211 cases of COVID-19 were reported in the U.S. - the highest one-day tally of new cases anywhere in the world. Read more
Pharmaceutical virtual assistants Nov 30, 2021 Life Sciences: Stop Making Excuses, It’s Time to Innovate! In the past two years, voice and chat virtual assistants have been deployed within every single one of the top 20 life science organizations, including… Read more
Scheduling is PAINFUL...Let's Make it Easy! Nov 2, 2021 Scheduling is PAINFUL… Let’s Make it Easy! Patients want better access, convenience, and transparency from their healthcare experiences. You would think the first place to engage and create a great… Read more
Healthcare Digital Transformation: Data, ROI, and Patient Experience Sep 21, 2021 Healthcare Digital Transformation: Data, ROI, and Patient Experience Healthcare executives and digital health developers are both looking to improve the quality of care, reduce cost burdens, and streamline internal… Read more
Automation with Empathy™: Personalized Healthcare at Scale Aug 25, 2021 Automation with Empathy™ - Personalized Healthcare at Scale Empathy (n). - the ability to understand and share the feelings of others Read more
Orbita Solution Center Aug 12, 2021 Breaking Down Orbita's New Solution Center for Patient Acquisition and Retention The accelerated pace of technology innovation along with evolving consumer preferences are changing the way healthcare organizations operate. During the… Read more
Why Digital Healthcare? Jul 13, 2021 Why Orbita? From CEO Patty Riskind My first six weeks as CEO at Orbita have flown by! I am so energized and excited about the extraordinary work Orbita is doing to streamline workflows,… Read more
Using Virtual Assistants to Engage Healthcare Providers Jun 29, 2021 3 Considerations When Using Virtual Assistants to Engage Healthcare Providers The digital evolution of healthcare technology has changed the paradigm of engagement between healthcare providers (HCPs) and pharmaceutical sales… Read more
Healthcare Conversational Experiences with Multilingual Capabilities Jun 22, 2021 Strengthening Healthcare Conversational Experiences with Multilingual Capabilities Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages. Read more
How to Facilitate Appointment Scheduling Using Digital Tools Jun 15, 2021 How to Facilitate Appointment Scheduling Using Digital Tools One of the most precious resources in healthcare is time - not just the time of healthcare providers but also patients. The productivity of a healthcare… Read more
Designing Conversational Healthcare Experiences with Third-Party Integrations May 18, 2021 Designing Conversational Healthcare Experiences with Third-Party Integrations In the search for digital health solutions, there are numerous considerations for organizations. Typically, the purpose of these tools is to enhance the… Read more
The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools May 11, 2021 The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools “Extending care beyond the boundaries of our traditional healthcare institutions with voice technology is going to be absolutely fundamental to the… Read more
Leveraging Automated Patient Outreach to Address Social Determinants of Health Apr 20, 2021 Leveraging Automated Patient Outreach to Address Social Determinants of Health Several studies have estimated that medical care only accounts for about 10 percent of health outcomes. This is a surprising statistic considering that… Read more
What Microsoft's Acquisition of Nuance Means for the Future of Digital Health Apr 15, 2021 What Microsoft's Acquisition of Nuance Means for the Future of Digital Health On Monday, Microsoft announced that it will purchase Nuance Communications for nearly $20 billion. This marks the second-largest acquisition from… Read more
Omnichannel HCP and Patient Engagement Apr 8, 2021 Components of an Omnichannel HCP and Patient Engagement Strategy The ways that pharmaceutical companies traditionally engage with healthcare providers (HCPs) and patients have been challenged more and more often… Read more