Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

Powering the Healthcare Digital Front Door and Reducing Clinician Burden with Conversational AI

Aug 14, 2020 By Chelsea Biel, BSN, RN | Orbita Senior Director of Customer Success & Clinical Informatics IN digital front door, IN clinician burden

Clinician burnout is well-established and has been studied for over a decade. The health IT community has responded with efficiency tools, training, and programs for clinicians, with a lesser focus on using digital tools to offload this burden by automating processes and equipping clinicians to practice at the top of their license. A recent JAMIA publication found that EHR efficiency tools...

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How the Amazon Echo Show Can Combat Loneliness During COVID-19

Aug 05, 2020 By Bill Rogers | CEO at Orbita IN virtual health assistant, IN COVID-19, IN Amazon Echo Show

In a matter of months, the term “social distancing” has gone from a hypothetical intervention plan to prevent the spread of a contagious disease to our new normal. It is now a household phrase: splashed across newspapers, stamped on the doors of public buildings, and discussed at the dinner table. As COVID-19 continues to wreak havoc worldwide, time continues to pile up since many of us have...

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Using Chatbots for Employee Health and Safety During a Pandemic

Apr 28, 2020 By Orbita Team IN virtual health assistant, IN COVID-19, IN chatbots

We live in a new world. The novel coronavirus, or COVID-19, has put unprecedented pressures on our healthcare systems and on our society as a wholeAnd, while it may not feel like it, the pandemic is still in its early phases and we continue to learn more about it each dayFor example, many experts, including those in the United States Coronavirus Task Force, have made preliminary statements...

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COVID-19: Managing employee health and safety under new OSHA requirements

Apr 16, 2020 By Nate Treloar | President & COO at Orbita IN COVID-19, IN OSHA, IN chatbots

In the past week, the U.S. Occupational Safety and Health Administration (OSHA) has published an interim enforcement response plan, new enforcement guidance, and other general guidelines related to COVID-19 in the workplace. These new publications and memos assert the heightened attention OSHA is giving to the risks posed by the COVID-19 virus in the workplace.

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Why the World Economic Forum is Exploring Chatbots for COVID-19 and Beyond

Apr 16, 2020 By Orbita Team

Recently, Orbita SVP Corporate Strategy Kristi Ebong was invited to participate in a World Economic Forum (WEF) discussion about using chatbots to scale COVID-19 response. Kristi was joined by seven experts from private-sector companies across the world, including Google, Microsoft, and Babylon Health. The session was moderated by Kay Firth-Butterfield, the WEF’s lead of Artificial...

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Reducing the burden of social isolation and building connection through voice in healthcare

Apr 07, 2020 By Chelsea Biel, BSN, RN | Orbita Senior Director of Customer Success & Clinical Informatics IN virtual healthcare assistant, IN OrbitaASSIST

I’ve been thinking more and more about the power of voice in the last year. Two experiences specifically shaped my decision to join the team at Orbita:

  1. becoming a mother
  2. being hospitalized and on the other side of the patient-clinician interaction for the first time

As a nurse from a family of clinicians, healthcare was a calling of mine from an early age. In the last decade, I’ve become...

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Augmenting the COVID-19 patient journey with virtual triage and monitoring

Apr 03, 2020 By Nina Kandilian | Director of Product Marketing & Strategy IN virtual health assistant, IN COVID-19

No matter who you are or where you live, everyone has been impacted by the COVID-19 pandemic in some way. As the contagious virus travels across the world at warp speed, it wreaks havoc on patients, providers and hospitals alike. While the world comes to grips with its severity, technology has risen to the occasion by helping us stay connected to work, school and with loved ones.

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Healthcare workers, delivery drivers, vent manufacturers, and grocery store clerks: supporting our front line

Mar 31, 2020 By Kristi Ebong, MPH, MBA | SVP Corporate Strategy at Orbita IN virtual health assistant, IN COVID-19

Who is our front line and how do we keep them healthy?Healthcare workers, delivery drivers, ventilator manufacturers, and grocery store clerks share the same fear: lack of protection against the novel coronavirus. These individuals are the front lines of keeping us fed, healthy, and sane during the COVID-19 pandemic. 

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How CIOs can support front-line COVID-19 response

Mar 25, 2020 By Kristi Ebong, MPH, MBA | SVP Corporate Strategy at Orbita

Health system CIOs are at the epicenter of the front-line response to scale our response to the COVID-19 pandemic. Call centers and emergency departments are overwhelmed with patients seeking information and care, while clinical teams and support staff are over-extended and at-risk of transmission. 

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Reduce healthcare system overwhelm with Orbita's screening chatbot

Mar 20, 2020 By Kristi Ebong, MPH, MBA and Nina Kandilian, MBA IN virtual health assistant, IN virtual navigation, IN OrbitaENGAGE, IN COVID-19

In light of the current COVID-19 pandemic, health systems are being flooded with worried patients who are concerned they may have the virus, as well as symptomatic and at-risk patients who are unsure whether they should stay home or be seen by a provider.

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