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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Conversations with Orbita, Episode 1: The Patient Experience and Conversational AI Jan 19, 2021 Conversations with Orbita PODCAST - Episode 1: The Patient Experience and Conversational AI "Automation with Empathy™. The idea is to create an experience that automates a workflow... but it's also the idea of building empathy that makes… Read more
COVID-19 vaccine access Jan 12, 2021 Supporting Pharma with COVID-19 Vaccine Access Clinical Program from Orbita As another COVID-19 vaccine becomes available in the U.S., high volumes of questions and concerns surrounding the virus itself and all associated vaccines… Read more
Conversational AI for healthcare Dec 21, 2020 Where are Chat and Voice Solutions Headed in 2021? Predictions by Orbita CEO Bill Rogers Read original Dec.  15 article in Health IT Outcomes As 2020 draws to a close, we can safely say this year was filled with monumental changes: some bad… Read more
Digital front door healthcare Dec 15, 2020 Reducing Fragmentation In Healthcare By Prioritizing Patient Self-Efficacy With A Digital Front Door Solution Very few events and paths in our lives occur in a truly linear fashion. Sometimes we intentionally choose a fragmented path, while other times it can be… Read more
COVID-19 vaccine access clinical program powered by Orbita Dec 10, 2020 COVID-19 Vaccine Access Clinical Program Powered by Orbita Now more than ever, we welcome the highly-anticipated changes coming in 2021 as the COVID-19 vaccine becomes a tangible solution to quell the pandemic. … Read more
Patient experience Dec 2, 2020 Enhancing Patient Experience with Digital Health Solutions Powered by Conversational AI In the healthcare industry's endeavor to deliver high-quality care, technology has demonstrated its effectiveness in alleviating burdens and streamlining… Read more
Empowering patients in their own care Nov 17, 2020 How Remote Patient Monitoring Empowers the Patient Care Journey and Self-Efficacy The proliferation of artificial intelligence in healthcare has opened the door for a necessary shift in healthcare and related solutions from… Read more
Voice Search Optimization Nov 12, 2020 Helping Patients Find Your Healthcare Organization with Voice Search Optimization In the last 30 years, we've progressed from "Ask Mom or Dad" to "Ask Alexa or Siri" if we have a question. The first search engine was introduced in 1990… Read more
Accessible Resources to Vulnerable Populations Nov 5, 2020 Supporting Vulnerable Populations with Accessible Resources Through Orbita’s Virtual Assistants The COVID-19 pandemic has led to unprecedented unemployment rates and the subsequent loss of employer-sponsored health insurance, which has… Read more
Adverse Event Detection Nov 3, 2020 Improving Patient Experience Through Pharma Chat Services with Orbita’s Adverse Event Detection Module The necessity for contactless care and virtual support amid the COVID-19 pandemic has catalyzed the telehealth revolution. Prior to the recent pandemic,… Read more
Adverse Events Module Oct 29, 2020 Engaging Healthcare Providers in Pharmacovigilance with Orbita’s New Adverse Event Detection Module   In response to the COVID-19 pandemic, countless healthcare organizations across the world have adopted or expanded new methods of delivering care… Read more
OrbitaENGAGE health assessments to activate patients Oct 22, 2020 Activating Patients through Dynamic Health Assessments from OrbitaENGAGE The process of delivering high-quality patient care requires multiple steps, beginning with an assessment. This is not a diagnostic tool, but rather a… Read more
Patient experience with interactive cards Oct 13, 2020 Improving Healthcare Chatbot Experiences with Interactive and Visual Adaptive Cards The complexity and diversity of healthcare organizations requires an intelligent virtual assistant to support the wide variety of questions and requests… Read more
Virtual Care Navigators Oct 8, 2020 Providing Accessible and Equitable Care with a Virtual Care Navigation Solution While health systems offer an abundance of services and resources, the scale and fragmentation of these operations mean they are often difficult to… Read more
Oct 6, 2020 Balancing the Use of Virtual Assistants and Live Agents to Support the Patient Journey Many of the articles and stories comparing the power and effectiveness of chatbots with live agents are inconsistent and sometimes even polarizing. Some… Read more