HIMSS20 canceled? 

For the purpose of bringing this blog post to life, we've included examples of a fictional healthcare organization named Valley Health.

As consumers expect real-time access and immediate information when making purchasing decisions, it's no surprise that as patients, they have similar expectations when it comes to making healthcare decisions. More and more often, healthcare organizations are...

This year, Google Assistant will become the main voice search method in the Chrome browser. This changeover from the current voice search method represents one of the last major Google products to incorporate Google Assistant.

The first search engine was created by Alan Emtage in 1990 and named Archie. Yahoo! was then born in 1994. Altavista in 1995. Ask Jeeves in 1997. And Google was founded in 1998. A good majority of people these days, including yourself, may say “I’ll Google it” as Google has become a household name.  

When we “Google it” - what exactly does that entail? It means you go to the browser, type in...

I recently attended the Project Voice 2020 conference in Chattanooga, Tennessee. Over 3,000 attendees from nearly 20 countries—executives, marketers, developers, designers, you name it—were in attendance. The event allows AI folks to learn from each other, demonstrate progress, and sharpen our visions for the future of voice.  

Nick White, Orbita EVP Patient Care Solutions

Recently I made one of the biggest decisions in my career to leave a stable role at one of the Big Four global firms and join a Boston based start-up, Orbita, specializing in conversational AI in healthcare. Many of you saw this coming for a while, but for those just learning about it, I want to share some of my thinking on what has me so excited...

This article originally appeared on the HLTH website.

I am headed to the annual HLTH conference in Las Vegas at the end of October to shed light on the radical transformation AI is having in healthcare. Last year I spent significant time preparing for the inaugural event only to be put on maternity travel restrictions. Since it’s clinically unpopular for a woman to travel at 35 weeks pregnant,...

Consumer expectations around healthcare have risen as baby boomers need more medical attention and tech savvy millennials want personalized care experiences that fit their lifestyle. 

The New Healthcare Consumer

The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due to cost or convenient access to care. This can result in members switching from one plan to another during enrollment periods. As evidenced in a survey by Accenture, over a quarter of Americans describe themselves as "not loyal at all" to...

Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for three days. Help!”