Earlier this year we co-hosted a webinar with Joyce Even of the Mayo Clinic Global Business Solutions group to discuss Mayo’s use of virtual assistant technology in healthcare education. This post summarizes the information shared in that webinar.
An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business Associates, subject to the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA), to build Alexa skills that transmit and receive protected health information as part of an invite-only program.”
In a recent Orbita blog post...
A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions related to their health.
Big News, but Just the beginning
These days, big news stories in healthcare are just as likely to come from large technology companies as from major healthcare institutions. Case in point: In early 2018, Amazon created a huge stir in the industry early by announcing a venture with JPMorgan and Berkshire Hathaway that promised to go after the “hungry tapeworm” that is the cost of healthcare in...
Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences
When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen.
Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting patients to invest in their own health journey. However, successful patient engagement plans must be forged in simplicity. And reading is no longer a simple thing to ask of patients. Fortunately, the tools are here to completely revamp the...
It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers.
No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital experiences. An era where voice assistants, chatbots, and other virtual, conversational assistants will work in confluence with traditional Web and mobile applications.
On Tuesday, October 16, 2018, dozens of digitally savvy individuals gathered at the Cambridge Innovation Center in Boston for the 2018 Voice Hackathon, an event offered in conjunction with the 2018 Voice.Health Summit hosted by Boston Children’s Hospital (BCH). Kudos to Michael Docktor, MD, and Kate Donovan, PhD, MBA, MS, co-founders of BCH Hacking Pediatrics, for creating such an inspiring...