Conversations with Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
COVID-19 vaccine access Jan 12, 2021 Supporting Pharma with COVID-19 Vaccine Access Clinical Program from Orbita

As another COVID-19 vaccine becomes available in the U.S., high volumes of questions and concerns surrounding the virus itself and all associated…

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Conversational AI for healthcare Dec 21, 2020 Where are Chat and Voice Solutions Headed in 2021? Predictions by Orbita CEO Bill Rogers

As 2020 draws to a close, we can safely say this year was filled with monumental changes: some…

Read original Dec.  15 article in Health IT Outcomes

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Digital front door healthcare Dec 15, 2020 Reducing Fragmentation In Healthcare By Prioritizing Patient Self-Efficacy With A Digital Front Door Solution

Very few events and paths in our lives occur in a truly linear fashion. Sometimes we intentionally choose a fragmented path, while other times it can…

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COVID-19 vaccine access clinical program powered by Orbita Dec 10, 2020 COVID-19 Vaccine Access Clinical Program Powered by Orbita

Now more than ever, we welcome the highly-anticipated changes coming in 2021 as the COVID-19 vaccine becomes a tangible solution to quell the pandemic. 

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Patient experience Dec 2, 2020 Enhancing Patient Experience with Digital Health Solutions Powered by Conversational AI

In the healthcare industry's endeavor to deliver high-quality care, technology has demonstrated its effectiveness in alleviating burdens and…

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Empowering patients in their own care Nov 17, 2020 How Remote Patient Monitoring Empowers the Patient Care Journey and Self-Efficacy

The proliferation of artificial intelligence in healthcare has opened the door for a necessary shift in healthcare and related solutions from…

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Voice Search Optimization Nov 12, 2020 Helping Patients Find Your Healthcare Organization with Voice Search Optimization

In the last 30 years, we've progressed from "Ask Mom or Dad" to "Ask Alexa or Siri" if we have a question.

The first search engine was introduced in…

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Accessible Resources to Vulnerable Populations Nov 5, 2020 Supporting Vulnerable Populations with Accessible Resources Through Orbita’s Virtual Assistants

The COVID-19 pandemic has led to unprecedented unemployment rates and the subsequent loss of employer-sponsored health insurance, which has…

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Adverse Event Detection Nov 3, 2020 Improving Patient Experience Through Pharma Chat Services with Orbita’s Adverse Event Detection Module

The necessity for contactless care and virtual support amid the COVID-19 pandemic has catalyzed the telehealth revolution.

Prior to the recent…

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Adverse Events Module Oct 29, 2020 Engaging Healthcare Providers in Pharmacovigilance with Orbita’s New Adverse Event Detection Module


In response to the COVID-19 pandemic, countless healthcare organizations across the world have adopted or expanded new methods of delivering care…

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OrbitaENGAGE health assessments to activate patients Oct 22, 2020 Activating Patients through Dynamic Health Assessments from OrbitaENGAGE

The process of delivering high-quality patient care requires multiple steps, beginning with an assessment. This is not a diagnostic tool, but rather a…

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Patient experience with interactive cards Oct 13, 2020 Improving Healthcare Chatbot Experiences with Interactive and Visual Adaptive Cards

The complexity and diversity of healthcare organizations requires an intelligent virtual assistant to support the wide variety of questions and…

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Virtual Care Navigators Oct 8, 2020 Providing Accessible and Equitable Care with a Virtual Care Navigation Solution

While health systems offer an abundance of services and resources, the scale and fragmentation of these operations mean they are often difficult to…

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Oct 6, 2020 Balancing the Use of Virtual Assistants and Live Agents to Support the Patient Journey

Many of the articles and stories comparing the power and effectiveness of chatbots with live agents are inconsistent and sometimes even polarizing.…

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Patient satisfaction surveys Sep 29, 2020 Automate Patient Satisfaction Surveys Through Voice and Chat with Orbita

Patients are increasingly selective in where they receive their care, and therefore patient satisfaction is more important now than ever. However,…

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