As another COVID-19 vaccine becomes available in the U.S., high volumes of questions and concerns surrounding the virus itself and all associated…Read more
As 2020 draws to a close, we can safely say this year was filled with monumental changes: some…Read more
Very few events and paths in our lives occur in a truly linear fashion. Sometimes we intentionally choose a fragmented path, while other times it can…Read more
Now more than ever, we welcome the highly-anticipated changes coming in 2021 as the COVID-19 vaccine becomes a tangible solution to quell the pandemic.Read more
In the healthcare industry's endeavor to deliver high-quality care, technology has demonstrated its effectiveness in alleviating burdens and…Read more
The proliferation of artificial intelligence in healthcare has opened the door for a necessary shift in healthcare and related solutions from…Read more
In the last 30 years, we've progressed from "Ask Mom or Dad" to "Ask Alexa or Siri" if we have a question.
The first search engine was introduced in…Read more
The COVID-19 pandemic has led to unprecedented unemployment rates and the subsequent loss of employer-sponsored health insurance, which has…Read more
The necessity for contactless care and virtual support amid the COVID-19 pandemic has catalyzed the telehealth revolution.
Prior to the recent…Read more
In response to the COVID-19 pandemic, countless healthcare organizations across the world have adopted or expanded new methods of delivering care…Read more
The process of delivering high-quality patient care requires multiple steps, beginning with an assessment. This is not a diagnostic tool, but rather a…Read more
The complexity and diversity of healthcare organizations requires an intelligent virtual assistant to support the wide variety of questions and…Read more
While health systems offer an abundance of services and resources, the scale and fragmentation of these operations mean they are often difficult to…Read more
Many of the articles and stories comparing the power and effectiveness of chatbots with live agents are inconsistent and sometimes even polarizing.…Read more