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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Adverse Event Detection Nov 3, 2020 Improving Patient Experience Through Pharma Chat Services with Orbita’s Adverse Event Detection Module The necessity for contactless care and virtual support amid the COVID-19 pandemic has catalyzed the telehealth revolution. Prior to the recent pandemic,… Read more
Adverse Events Module Oct 29, 2020 Engaging Healthcare Providers in Pharmacovigilance with Orbita’s New Adverse Event Detection Module In response to the COVID-19 pandemic, countless healthcare organizations across the world have adopted or expanded new methods of delivering care… Read more
OrbitaENGAGE health assessments to activate patients Oct 22, 2020 Activating Patients through Dynamic Health Assessments from OrbitaENGAGE The process of delivering high-quality patient care requires multiple steps, beginning with an assessment. This is not a diagnostic tool, but rather a… Read more
Patient experience with interactive cards Oct 13, 2020 Improving Healthcare Chatbot Experiences with Interactive and Visual Adaptive Cards The complexity and diversity of healthcare organizations requires an intelligent virtual assistant to support the wide variety of questions and requests… Read more
Virtual Care Navigators Oct 8, 2020 Providing Accessible and Equitable Care with a Virtual Care Navigation Solution While health systems offer an abundance of services and resources, the scale and fragmentation of these operations mean they are often difficult to… Read more
Oct 6, 2020 Balancing the Use of Virtual Assistants and Live Agents to Support the Patient Journey Many of the articles and stories comparing the power and effectiveness of chatbots with live agents are inconsistent and sometimes even polarizing. Some… Read more
Patient satisfaction surveys Sep 29, 2020 Automate Patient Satisfaction Surveys Through Voice and Chat with Orbita Patients are increasingly selective in where they receive their care, and therefore patient satisfaction is more important now than ever. However,… Read more
Sep 15, 2020 Managing your Patients' Healthcare Journeys with Virtual Assistants In the thousands of hours each year where patients are not in the direct care of their healthcare providers, they are expected to maintain and manage… Read more
Sep 1, 2020 Getting Your Hospital Back Online In the Midst of COVID-19 with Virtual Assistants The healthcare industry presents unique complexities and brings about a wide variety of barriers that healthcare organizations and providers must overcome… Read more
Aug 31, 2020 Alexa for Healthcare: Amazon Takes a Next Step with HIPAA Amazon has rolled out an update to their program for HIPAA-eligible Alexa skills. Read more
Aug 20, 2020 Notification from Orbita: How outgoing messages to patients can improve healthcare Nowadays, the virtual opportunities to engage with entertainment, information, and other humans are endless. Our attention is pushed and pulled towards… Read more
Aug 14, 2020 Powering the Healthcare Digital Front Door and Reducing Clinician Burden with Conversational AI Clinician burnout is well-established and has been studied for over a decade. The health IT community has responded with efficiency tools, training, and… Read more
Aug 5, 2020 How the Amazon Echo Show Can Combat Loneliness During COVID-19 In a matter of months, the term “social distancing” has gone from a hypothetical intervention plan to prevent the spread of a contagious disease to our… Read more
Using Chatbots for Employee Health and Safety During a Pandemic Apr 28, 2020 Using Chatbots for Employee Health and Safety During a Pandemic We live in a new world. The novel coronavirus, or COVID-19, has put unprecedented pressures on our healthcare systems and on our society as a whole. And,… Read more
Apr 16, 2020 COVID-19: Managing employee health and safety under new OSHA requirements In the past week, the U.S. Occupational Safety and Health Administration (OSHA) has published an interim enforcement response plan, new enforcement… Read more