The Power of Conversation

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

Clinical Trial Shows the Benefit of Voice in Disease Management

Jun 19, 2018 By Bill Cava IN voice-first, IN Voice Experiences, IN Voice technology, IN connected health, IN adherence

In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may experience. In this blog post, I’m going to discuss a recent clinical trial in which a voice assistant was used to monitor people with diabetes to study the usefulness of voice in a specific population.

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Errant Alexa Communications Are Rare. The Benefit of Voice in Healthcare is Real

Cell phone pocket calls occur every day, with the first “butt dial” likely happening shortly after the very first person thought it was a good idea to stuff his or her phone into a back pocket and sit.

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From Prevention to Administration, Examples of Voice Assistant Use in Healthcare

In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who, at various points, requires information and some level of interaction with people and institutions in her healthcare sphere. This patient is living in the hopefully not-too-distance future when voice assistants play a larger role in...

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Leveraging Conversational Experiences to Address Aging-in-Place Needs of Older Adults

Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight areas that present the biggest challenges and opportunities for people to “age in place,” or stay in their homes as they get older.

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Why Voice? Why Now? Making the Case for Voice

Jan 17, 2018 By Bill Cava IN Voice Experiences, IN voice assistants, IN amazon alexa, IN Google Home

Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll dig into the question, the answer, and why we believe voice is quickly becoming the new touch -- the next major interface.

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Will Voice Assistants and Bots replace Websites and Mobile Apps?

Natural language refers to the way we, that is humans, communicate with each other.  Namely, speech and text. For computers, natural language used to be hard because it is messy, full of nuance and context. Only in the last few years has it been possible with deep Learning AI and Natural Language Processing to extract the meaning out of speech or text with high accuracy. Bots and Voice...

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Voice Assistants Working with Mobile Apps

Jul 06, 2017 By Bill Rogers IN IoT, IN voice assistants, IN Voice technology, IN Voice Experiences, IN amazon alexa, IN Google Home, IN Mobile Apps, IN apps

Over the last two years we’ve experienced the impact of voice assistants like Amazon Echo and Google Home, which are providing a new channel for users to engage with their favorite applications such as the news, weather, sports, Wikipedia, Uber, Spotify, and Fitbit.  The internet of things (IoT) is enabling voice assistance to be embedded in products and is providing an easier way to engage...

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Is Your Web Content Voice Ready?

The Voice Experience Takes Off

Voice recognition has been around for a long time – since the early 1950’s, when initial systems could recognize spoken numbers – but it’s really only in the past few years, with the advent of voice assistants, that we’ve really seen the power and potential of the voice technology taking off.  And taking off it is, through voice experiences in which humans...

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Echo Show: the power of show and tell

Amazon’s recent announcement of Echo Show – a touchscreen device with Alexa voice technology built in – got a generally favorable reception, but in that reception I observed two things:

  1. The focus on Echo Show’s video calling capabilities (often to the exclusion of all else).
  2. The immediate comparisons asking the question, "how is it any different than iPad with Siri?"

In other words, what’s...

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