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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Why Digital Healthcare? Jul 13, 2021 Why Orbita? From CEO Patty Riskind My first six weeks as CEO at Orbita have flown by! I am so energized and excited about the extraordinary work Orbita is doing to streamline workflows,… Read more
Using Virtual Assistants to Engage Healthcare Providers Jun 29, 2021 3 Considerations When Using Virtual Assistants to Engage Healthcare Providers The digital evolution of healthcare technology has changed the paradigm of engagement between healthcare providers (HCPs) and pharmaceutical sales… Read more
Healthcare Conversational Experiences with Multilingual Capabilities Jun 22, 2021 Strengthening Healthcare Conversational Experiences with Multilingual Capabilities Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages.  Read more
How to Facilitate Appointment Scheduling Using Digital Tools Jun 15, 2021 How to Facilitate Appointment Scheduling Using Digital Tools One of the most precious resources in healthcare is time - not just the time of healthcare providers but also patients. The productivity of a healthcare… Read more
Designing Conversational Healthcare Experiences with Third-Party Integrations May 18, 2021 Designing Conversational Healthcare Experiences with Third-Party Integrations In the search for digital health solutions, there are numerous considerations for organizations. Typically, the purpose of these tools is to enhance the… Read more
The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools May 11, 2021 The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools “Extending care beyond the boundaries of our traditional healthcare institutions with voice technology is going to be absolutely fundamental to the… Read more
Leveraging Automated Patient Outreach to Address Social Determinants of Health Apr 20, 2021 Leveraging Automated Patient Outreach to Address Social Determinants of Health Several studies have estimated that medical care only accounts for about 10 percent of health outcomes. This is a surprising statistic considering… Read more
What Microsoft's Acquisition of Nuance Means for the Future of Digital Health Apr 15, 2021 What Microsoft's Acquisition of Nuance Means for the Future of Digital Health On Monday, Microsoft announced that it will purchase Nuance Communications for nearly $20 billion. This marks the second-largest acquisition from… Read more
Omnichannel HCP and Patient Engagement Apr 8, 2021 Components of an Omnichannel HCP and Patient Engagement Strategy The ways that pharmaceutical companies traditionally engage with healthcare providers (HCPs) and patients have been challenged more and more often… Read more
Improving Chronic Care Management with Automated Proactive Outreach Apr 1, 2021 Improving Chronic Care Management with Automated Proactive Outreach “That is where the dots are connected. Automated solutions have a challenge, which is engagement – keeping patients engaged in the experience, and our… Read more
5 Ways Healthcare Conversational AI Transformed Care During COVID-19 Mar 25, 2021 5 Ways Healthcare Conversational AI Transformed Care During COVID-19 It's been just over a year since the World Health Organization (WHO) declared COVID-19 a global pandemic. From the first few weeks of strict quarantine… Read more
Increasing Patient Engagement & Access in Pharma with Virtual Assistants Mar 18, 2021 Increasing Patient Engagement & Access in Pharma with Virtual Assistants The price of prescription medications poses a significant challenge for public health. Currently, about one in four people taking prescription drugs have… Read more
Crafting Effective, Proactive Outreach Campaigns to Minimize Care Gaps Mar 2, 2021 Crafting Effective Proactive Outreach Campaigns to Minimize Care Gaps "By cascading the communication outreach, you're creating different ways of connecting with patients. It's almost like you're knocking on the front door,… Read more
Conversations with Orbita PODCAST- Episode 3: Access, Affordability, and Adherence Feb 16, 2021 Conversations with Orbita PODCAST- Episode 3: Access, Affordability, and Adherence "Reach the individual on the device they are able to access and ideally, create some consistency in the experience of that virtual assistant, so that… Read more
Feb 9, 2021 How Consumerism Drives the Digital Transformation of Healthcare Call Centers "Consumerism has the potential to improve communication between patients and clinicians and facilitate better shared decision making. How patients and… Read more