--- title: Orbita Blog - Conversational AI for Healthcare and Life Sciences description: Reflections, research, and curated data on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences --- [![Orbita](https://blog.orbita.ai/hubfs/raw_assets/public/Orbita_November2020/images/header-logo.svg "Orbita")](https://orbita.ai) - Solutions - [Digital Front Door](https://orbita.ai/healthcares-digital-front-door/) - [Patient Access and Acquisition](https://orbita.ai/patient-access-and-acquisition/) - [Care Navigtion](https://orbita.ai/care-navigation/) - [Specialities](https://orbita.ai/specialties/) - [Platform](https://orbita.ai/platform/) - [Resource Center](https://orbita.ai/resource-center/) - About - [Why Orbita](https://orbita.ai/why-orbita/) - [Contact Us](https://orbita.ai/contact-us/) - [Partners](https://orbita.ai/partners/) - [Careers](https://orbita.ai/careers/) - [Trust Center](https://orbita.ai/trust-center/) [Request a demo](https://go.orbita.ai/orbita-request-a-demo-or-trial) ## Perspectives from Orbita Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences. [![Scott Collins](https://blog.orbita.ai/hubfs/Orbita%20Blog%20Banner%20-%20Scott%20Collins.png) Sep 4, 2025 **Why Healthcare’s Future Is Still Human: Scott Collins on AI and Trust** Healthcare is entering a pivotal moment: new technologies are emerging, patients expect more, and teams are being asked to do more with less. For leaders,… Read more](https://blog.orbita.ai/why-healthcares-future-is-still-human-scott-collins-on-ai-and-trust) [![](https://blog.orbita.ai/hubfs/healthcare%20funnel%20overview.png) Aug 12, 2025 **Seeing the Whole Funnel: What Healthcare Leaders Can Learn from Performance Data** A closer look at how bariatric programs are navigating the impact of GLP-1s and rethinking throughput Health systems are flying blind when they can’t… Read more](https://blog.orbita.ai/seeing-the-whole-funnel-what-healthcare-leaders-can-learn-from-performance-data) [![Dr. Michael Garren](https://blog.orbita.ai/hubfs/Dr%20Michael%20Garren.jpg) Jun 8, 2025 **Transforming Obesity Care with Technology: Dr. Michael Garren's Vision for Unified Weight Loss Treatment** In today’s healthcare landscape, obesity is more than just a personal struggle—it’s a public health crisis, directly linked to diseases like diabetes and… Read more](https://blog.orbita.ai/transforming-obesity-care-with-technology-dr.-michael-garrens-vision-for-unified-weight-loss-treatment) [![](https://blog.orbita.ai/hubfs/the-beat-ViVE.jpg) Apr 17, 2025 **How AI is Transforming Patient Engagement: Jeff Taylor on The Beat Podcast (Powered by HLTH)** Ever wondered how AI can tackle inefficiencies in healthcare while empowering patients at every step of their journey? Recently, Orbita CEO Jeff Taylor… Read more](https://blog.orbita.ai/how-ai-is-transforming-patient-engagement-jeff-taylor-on-the-beat-podcast-powered-by-hlth) [![Mark Bakken of HealthX Ventures](https://blog.orbita.ai/hubfs/Mark%20Bakken%20of%20HealthX%20Ventures.jpg) Mar 25, 2025 **Beyond the Buzz: Mark Bakken’s Take on Healthcare’s AI Revolution** Picture a frustrated patient stuck on hold just to schedule a routine test, or a nurse juggling endless phone calls instead of delivering hands-on care.… Read more](https://blog.orbita.ai/beyond-the-buzz-mark-bakkens-take-on-healthcares-ai-revolution) [![](https://blog.orbita.ai/hubfs/HUBSPOT_blog_empathy_8.19.21_social_v2.png) Nov 14, 2023 **Streamlining patient flow – to reduce administrative burden on staff** At a meeting Orbita recently held with its Advisory Board, discussion turned to the “big problem” specialty practices struggle with most. Read more](https://blog.orbita.ai/streamlining-patient-flow-to-reduce-administrative-burden-on-staff) [![](https://blog.orbita.ai/hubfs/Orbita_Outreach_ResponsiveAds-03.png) Jun 20, 2023 **It’s Time to Rethink the “Bad ‘Bot” Stereotype** We’ve all interacted with a “bad bot” at some point – and probably more than once! Whether trying to cancel a subscription or fix a faulty vacuum cleaner,… Read more](https://blog.orbita.ai/its-time-to-rethink-the-bad-bot-stereotype) [![](https://blog.orbita.ai/hubfs/phone%20call-1.jpg) May 24, 2023 **Safeguarding security and privacy in the age of generative AI** Few digital innovations have swept the healthcare landscape with as much force as generative AI – triggered by the release of ChatGPT from OpenAI.… Read more](https://blog.orbita.ai/safeguarding-security-and-privacy-in-the-age-of-generative-ai) [![](https://blog.orbita.ai/hubfs/Orbota_Resource_Cards_White%20Background.png) Apr 19, 2023 **Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries** The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary… Read more](https://blog.orbita.ai/reducing-healthcare-call-volume-generative-ai-helps-manage-and-divert-routine-inquiries) [![Graphic representation of a young woman using her phone to find information.](https://blog.orbita.ai/hubfs/Orbota_Resource_Cards_whitepapers_employee-health-return-to-work-strategies-3.png) Mar 23, 2023 **Leverage Generative AI to Liberate Information Critical to Patients, Providers** Patients often struggle to access information that would help them live healthier lives. Why? Because this information may be: Read more](https://blog.orbita.ai/leverage-generative-ai-to-liberate-information-critical-to-patients-providers) [![A person viewing their laptop, asking questions and getting answers from the device.](https://blog.orbita.ai/hubfs/Orbita_Social_1200x627_logo-12-1.png) Feb 7, 2023 **OpenAI and ChatGPT: A Primer for Healthcare Leaders** Generative AI tools like ChatGPT have become one of the most talked about advancements in technology. GPT-3, the underlying technology powering ChatGPT,… Read more](https://blog.orbita.ai/openai_chatgpt_a_primer_for_healthcare_leaders) [![](https://blog.orbita.ai/hubfs/Orbita_Outreach_ResponsiveAds-03.png) Jan 18, 2023 **Transforming your website into a true “digital front door”** As you read in Part 1 of this blog series, patients often get frustrated when they search healthcare websites to find care. They don’t know where to… Read more](https://blog.orbita.ai/transforming-your-website-into-a-true-digital-front-door) [![](https://blog.orbita.ai/hubfs/Hero_images-15.png) Jan 16, 2023 **Meet Patient Expectations for Consumer-level Access** Patients want a healthcare experience that mimics the convenience they enjoy in other areas of their lives – finding information through predictive search… Read more](https://blog.orbita.ai/meet-patient-expectations-for-consumer-level-access) [![Patient Activation and Outreach](https://blog.orbita.ai/hubfs/Orbita_Outreach_ResponsiveAds-03-1.png) Sep 22, 2022 **Digital-first for Better Patient Outreach and Improved Response** Managing costs and capturing revenue are top of mind for providers amidst current industry dynamics. Escalating expenses took their toll on hospitals and… Read more](https://blog.orbita.ai/digital-first-for-better-patient-outreach-and-improved-response) [![](https://blog.orbita.ai/hubfs/Self-Scheduling%20with%20Orbita.jpg) Apr 27, 2022 **Stop Making Patients Work So Hard** Self-scheduling can become frustration-free with automation connecting text, voice, web access – for ultimate patient convenience. Read more](https://blog.orbita.ai/stop-making-patients-work-so-hard) [![Orbita](https://blog.orbita.ai/hubfs/raw_assets/public/Orbita_November2020/images/footer-logo.svg "Orbita")](https://orbita.ai/) - Solutions - [Digital Front Door](https://orbita.ai/healthcares-digital-front-door/) - [Patient Access and Acquisition](https://orbita.ai/patient-access-and-acquisition/) - [Care Navigtion](https://orbita.ai/care-navigation/) - [Specialities](https://orbita.ai/specialities/) - [Resource Center](https://orbita.ai/resource-center/) - About - [Why Orbita](https://orbita.ai/why-orbita/) - [Contact Us](https://orbita.ai/contact-us/) - [Partners](https://orbita.ai/partners/) - [Careers](https://orbita.ai/careers/) - [Trust Center](https://orbita.ai/trust-center/) [Contact us](https://orbita.ai/contact-us/) - [Privacy Policy](https://orbita.ai/orbita-privacy-policy/) - [Terms of Use](https://orbita.ai/orbita-terms-of-use/) Copyright © 2025. Orbita, Inc. All rights reserved