Orbita Blog - Conversational AI for Healthcare and Life Sciences

Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.

Healthcare Conversational Experiences with Multilingual Capabilities

Jun 22, 2021 Strengthening Healthcare Conversational Experiences with Multilingual Capabilities Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages. Read more

How to Facilitate Appointment Scheduling Using Digital Tools

Jun 15, 2021 How to Facilitate Appointment Scheduling Using Digital Tools One of the most precious resources in healthcare is time - not just the time of healthcare providers but also patients. The productivity of a healthcare… Read more

Designing Conversational Healthcare Experiences with Third-Party Integrations

May 18, 2021 Designing Conversational Healthcare Experiences with Third-Party Integrations In the search for digital health solutions, there are numerous considerations for organizations. Typically, the purpose of these tools is to enhance the… Read more

The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools

May 11, 2021 The Evolution of HIPAA-Compliant Voice Technology in Digital Health Tools “Extending care beyond the boundaries of our traditional healthcare institutions with voice technology is going to be absolutely fundamental to the… Read more

Leveraging Automated Patient Outreach to Address Social Determinants of Health

Apr 20, 2021 Leveraging Automated Patient Outreach to Address Social Determinants of Health Several studies have estimated that medical care only accounts for about 10 percent of health outcomes. This is a surprising statistic considering… Read more

What Microsoft's Acquisition of Nuance Means for the Future of Digital Health

Apr 15, 2021 What Microsoft's Acquisition of Nuance Means for the Future of Digital Health On Monday, Microsoft announced that it will purchase Nuance Communications for nearly $20 billion. This marks the second-largest acquisition from… Read more

Omnichannel HCP and Patient Engagement

Apr 8, 2021 Components of an Omnichannel HCP and Patient Engagement Strategy The ways that pharmaceutical companies traditionally engage with healthcare providers (HCPs) and patients have been challenged more and more often… Read more

Improving Chronic Care Management with Automated Proactive Outreach

Apr 1, 2021 Improving Chronic Care Management with Automated Proactive Outreach “That is where the dots are connected. Automated solutions have a challenge, which is engagement – keeping patients engaged in the experience, and our… Read more

5 Ways Healthcare Conversational AI Transformed Care During COVID-19

Mar 25, 2021 5 Ways Healthcare Conversational AI Transformed Care During COVID-19 It's been just over a year since the World Health Organization (WHO) declared COVID-19 a global pandemic. From the first few weeks of strict quarantine… Read more

Increasing Patient Engagement & Access in Pharma with Virtual Assistants

Mar 18, 2021 Increasing Patient Engagement & Access in Pharma with Virtual Assistants The price of prescription medications poses a significant challenge for public health. Currently, about one in four people taking prescription drugs have… Read more

Crafting Effective, Proactive Outreach Campaigns to Minimize Care Gaps

Mar 2, 2021 Crafting Effective Proactive Outreach Campaigns to Minimize Care Gaps "By cascading the communication outreach, you're creating different ways of connecting with patients. It's almost like you're knocking on the front door,… Read more

Conversations with Orbita PODCAST- Episode 3: Access, Affordability, and Adherence

Feb 16, 2021 Conversations with Orbita PODCAST- Episode 3: Access, Affordability, and Adherence "Reach the individual on the device they are able to access and ideally, create some consistency in the experience of that virtual assistant, so that… Read more

Feb 9, 2021 How Consumerism Drives the Digital Transformation of Healthcare Call Centers "Consumerism has the potential to improve communication between patients and clinicians and facilitate better shared decision making. How patients and… Read more

What's Next for Healthcare Conversational AI?

Feb 2, 2021 Conversations with Orbita PODCAST - Episode 2: What's Next for Healthcare Conversational AI? "What conversational AI does is engages users with natural language, something that we all grew up with and know how to interact with, whether that is… Read more

COVID-19 vaccine misinformation

Jan 26, 2021 Combatting COVID-19 Vaccine Misinformation and Patient Apprehension with Orbita's Vaccine Access Clinical Program As we make our way into 2021, the COVID-19 vaccines are being distributed to hospitals around the country and various makeshift vaccination sites are… Read more