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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Jan 18, 2023 Transforming your website into a true “digital front door” As you read in Part 1 of this blog series, patients often get frustrated when they search healthcare websites to find care. They don’t know where to… Read more
Jan 16, 2023 Make your website search conversational and consumer-friendly: Healthcare’s next-generation digital front door Patients want a healthcare experience that mimics the convenience they enjoy in other areas of their lives – finding information through predictive search… Read more
Patient Activation and Outreach Sep 22, 2022 Digital-first for Better Patient Outreach and Improved Response Managing costs and capturing revenue are top of mind for providers amidst current industry dynamics. Escalating expenses took their toll on hospitals and… Read more
Apr 27, 2022 Stop Making Patients Work So Hard Self-scheduling can become frustration-free with automation connecting text, voice, web access – for ultimate patient convenience.  Read more
Long Wait Times Mean Procrastinating, Especially When it Comes to Colonoscopies Feb 16, 2022 Long Wait Times Mean Procrastinating, Especially When it Comes to Colonoscopies With the dramatic decline in patients visiting their healthcare providers during the nearly two years of COVID-19, gastroenterology practices have been… Read more
The rippling effects of delaying routine colonoscopies-1 Feb 2, 2022 The rippling effects of delaying routine colonoscopies When COVID-19 hit, the rate of patients receiving colonoscopies plummeted. Patients feared they may contract the virus by appearing for in-person… Read more
phone call-1 Jan 21, 2022 New Year's Resolution: Make Scheduling Simpler Out with the old, in with the new to start the year off. Many of us are starting fresh this January, and there is no reason not to apply the same mindset… Read more
Alleviate Call Center Burden with Automated COVID-19 Test Notifications Jan 11, 2022 Alleviate Call Center Burden with Automated COVID-19 Test Notifications On January 3rd, 2022, a record 1,080,211 cases of COVID-19 were reported in the U.S. - the highest one-day tally of new cases anywhere in the world.  Read more
Pharmaceutical virtual assistants Nov 30, 2021 Life Sciences: Stop Making Excuses, It’s Time to Innovate! In the past two years, voice and chat virtual assistants have been deployed within every single one of the top 20 life science organizations, including… Read more
Scheduling is PAINFUL...Let's Make it Easy! Nov 2, 2021 Scheduling is PAINFUL… Let’s Make it Easy! Patients want better access, convenience, and transparency from their healthcare experiences. You would think the first place to engage and create a great… Read more
Healthcare Digital Transformation: Data, ROI, and Patient Experience Sep 21, 2021 Healthcare Digital Transformation: Data, ROI, and Patient Experience Healthcare executives and digital health developers are both looking to improve the quality of care, reduce cost burdens, and streamline internal… Read more
Automation with Empathy™: Personalized Healthcare at Scale Aug 25, 2021 Automation with Empathy™ - Personalized Healthcare at Scale Empathy (n). - the ability to understand and share the feelings of others Read more
Orbita Solution Center Aug 12, 2021 Breaking Down Orbita's New Solution Center for Patient Acquisition and Retention The accelerated pace of technology innovation along with evolving consumer preferences are changing the way healthcare organizations operate. During the… Read more
Why Digital Healthcare? Jul 13, 2021 Why Orbita? From CEO Patty Riskind My first six weeks as CEO at Orbita have flown by! I am so energized and excited about the extraordinary work Orbita is doing to streamline workflows,… Read more
Using Virtual Assistants to Engage Healthcare Providers Jun 29, 2021 3 Considerations When Using Virtual Assistants to Engage Healthcare Providers The digital evolution of healthcare technology has changed the paradigm of engagement between healthcare providers (HCPs) and pharmaceutical sales… Read more