When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen.
Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting patients to invest in their own health journey. However, successful patient engagement plans must be forged in simplicity. And reading is no longer a simple thing to ask of patients. Fortunately, the tools are here to completely revamp the...
It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers.
No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital experiences. An era where voice assistants, chatbots, and other virtual, conversational assistants will work in confluence with traditional Web and mobile applications.
On Tuesday, October 16, 2018, dozens of digitally savvy individuals gathered at the Cambridge Innovation Center in Boston for the 2018 Voice Hackathon, an event offered in conjunction with the 2018 Voice.Health Summit hosted by Boston Children’s Hospital (BCH). Kudos to Michael Docktor, MD, and Kate Donovan, PhD, MBA, MS, co-founders of BCH Hacking Pediatrics, for creating such an inspiring...
The promising role of voice in healthcare took center stage just one week ago at the Boston Seaport World Trade Center thanks to Boston Children’s Hospital (BCH.) Visionary professionals from the BCH Innovation and Digital Health Accelerator planned and hosted an exceptional event, bringing together esteemed experts, entrepreneurs, and engineers – all focused on pioneering voice transformation...
In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may experience. In this blog post, I’m going to discuss a recent clinical trial in which a voice assistant was used to monitor people with diabetes to study the usefulness of voice in a specific population.
Cell phone pocket calls occur every day, with the first “butt dial” likely happening shortly after the very first person thought it was a good idea to stuff his or her phone into a back pocket and sit.
In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who, at various points, requires information and some level of interaction with people and institutions in her healthcare sphere. This patient is living in the hopefully not-too-distance future when voice assistants play a larger role in...