When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen.

Introduction

No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital experiences. An era where voice assistants, chatbots, and other virtual, conversational assistants will work in confluence with traditional Web and mobile applications.   

On Tuesday, October 16, 2018, dozens of digitally savvy individuals gathered at the Cambridge Innovation Center in Boston for the 2018 Voice Hackathon, an event offered in conjunction with the 2018 Voice.Health Summit hosted by Boston Children’s Hospital (BCH). Kudos to Michael Docktor, MD, and Kate Donovan, PhD, MBA, MS, co-founders of BCH Hacking Pediatrics, for creating such an inspiring...

The promising role of voice in healthcare took center stage just one week ago at the Boston Seaport World Trade Center thanks to Boston Children’s Hospital (BCH.) Visionary professionals from the BCH Innovation and Digital Health Accelerator planned and hosted an exceptional event, bringing together esteemed experts, entrepreneurs, and engineers – all focused on pioneering voice transformation...

In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may experience. In this blog post, I’m going to discuss a recent clinical trial in which a voice assistant was used to monitor people with diabetes to study the usefulness of voice in a specific population.

Cell phone pocket calls occur every day, with the first “butt dial” likely happening shortly after the very first person thought it was a good idea to stuff his or her phone into a back pocket and sit.

In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who, at various points, requires information and some level of interaction with people and institutions in her healthcare sphere. This patient is living in the hopefully not-too-distance future when voice assistants play a larger role in...

Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight areas that present the biggest challenges and opportunities for people to “age in place,” or stay in their homes as they get older.

Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll dig into the question, the answer, and why we believe voice is quickly becoming the new touch -- the next major interface.