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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Nick White, Orbita EVP Patient Care Solutions Dec 18, 2019 Why Voice? Conversational AI in Healthcare and Virtual Health Assistants Nick White, Orbita EVP Patient Care Solutions Recently I made one of the biggest decisions in my career to leave a stable role at one of the Big Four… Read more
Oct 14, 2019 Technology as a Magic Pill | HLTH Guest Blog This article originally appeared on the HLTH website. I am headed to the annual HLTH conference in Las Vegas at the end of October to shed light on the… Read more
image (3)-1 Sep 9, 2019 Revitalize the Healthcare Consumer Journey with Virtual Assistants: Find a Doc, Find a Location, and Scheduling Consumer expectations around healthcare have risen as baby boomers need more medical attention and tech savvy millennials want personalized care… Read more
smart_speaker_image_1200x627_v4 Sep 3, 2019 Conversational AI Breathes New Life into Member Services for Healthcare Payers The New Healthcare Consumer The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due… Read more
worddocheader2 Aug 19, 2019 Transforming the Healthcare Enterprise with Conversational AI Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for… Read more
luminarylabsgoingvoicefirst-180208205629 Jul 16, 2019 5 tips for a great experience at VOICE Summit 2019 Newark will be buzzing next week with lots of energy and engaging dialogue at VOICE Summit 2019 being hosted at the New Jersey Institute of Technology.… Read more
Virtual Assistant Spectrum Jul 9, 2019 Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare. Read more
Jun 26, 2019 The Power of Conversation: Mayo Clinic's Approach to Content Services with Voice Earlier this year we co-hosted a webinar with Joyce Even of the Mayo Clinic Global Business Solutions group to discuss Mayo’s use of virtual assistant… Read more
May 23, 2019 Beyond HIPAA: Securing Voice Assistants for Healthcare Applications An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business… Read more
Apr 16, 2019 Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions… Read more
https://go.orbita.ai/alexa-hipaa-consult Apr 4, 2019 Amazon Alexa is now HIPAA-Eligible. What's Next? Big News, but Just the beginning These days, big news stories in healthcare are just as likely to come from large technology companies as from major… Read more
worddocheader2 Mar 8, 2019 Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen. Read more
Feb 21, 2019 HIMSS19 – Consumer and Patient Engagement Need Voice Technology Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting… Read more
Screen Shot 2019-01-25 at 3.04.43 PM Feb 20, 2019 Four Easy Rules Of Conversational Analytics It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers. Read more
Dec 27, 2018 Designing For Voice: The Power of Prototyping Introduction Read more