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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
smart_speaker_image_1200x627_v4 Sep 3, 2019 Conversational AI Breathes New Life into Member Services for Healthcare Payers The New Healthcare Consumer The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due… Read more
worddocheader2 Aug 19, 2019 Transforming the Healthcare Enterprise with Conversational AI Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for… Read more
luminarylabsgoingvoicefirst-180208205629 Jul 16, 2019 5 tips for a great experience at VOICE Summit 2019 Newark will be buzzing next week with lots of energy and engaging dialogue at VOICE Summit 2019 being hosted at the New Jersey Institute of Technology.… Read more
Virtual Assistant Spectrum Jul 9, 2019 Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare. Read more
Jun 26, 2019 The Power of Conversation: Mayo Clinic's Approach to Content Services with Voice Earlier this year we co-hosted a webinar with Joyce Even of the Mayo Clinic Global Business Solutions group to discuss Mayo’s use of virtual assistant… Read more
May 23, 2019 Beyond HIPAA: Securing Voice Assistants for Healthcare Applications An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business… Read more
Apr 16, 2019 Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions… Read more
https://go.orbita.ai/alexa-hipaa-consult Apr 4, 2019 Amazon Alexa is now HIPAA-Eligible. What's Next? Big News, but Just the beginning These days, big news stories in healthcare are just as likely to come from large technology companies as from major… Read more
worddocheader2 Mar 8, 2019 Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen. Read more
Feb 21, 2019 HIMSS19 – Consumer and Patient Engagement Need Voice Technology Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting… Read more
Screen Shot 2019-01-25 at 3.04.43 PM Feb 20, 2019 Four Easy Rules Of Conversational Analytics It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers. Read more
Dec 27, 2018 Designing For Voice: The Power of Prototyping Introduction Read more
Nov 1, 2018 Will Voice Replace Your Website?: Six Tips For Content Management in a Voice-First World No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital… Read more
Oct 30, 2018 2018 Voice.Health Hackathon Success: What Happens in Boston Shouldn’t Stay Only in Boston! On Tuesday, October 16, 2018, dozens of digitally savvy individuals gathered at the Cambridge Innovation Center in Boston for the 2018 Voice Hackathon, an… Read more
Oct 26, 2018 The Boston Buzz: Highlights from Voice.Health Summit, October 17, 2018 The promising role of voice in healthcare took center stage just one week ago at the Boston Seaport World Trade Center thanks to Boston Children’s… Read more