Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

Technology as a Magic Pill | HLTH Guest Blog

Oct 14, 2019 By Kristi Ebong | SVP Corporate Strategy at Orbita IN conversational AI, IN virtual healthcare assistant, IN HLTH

This article originally appeared on the HLTH website.

I am headed to the annual HLTH conference in Las Vegas at the end of October to shed light on the radical transformation AI is having in healthcare. Last year I spent significant time preparing for the inaugural event only to be put on maternity travel restrictions. Since it’s clinically unpopular for a woman to travel at 35 weeks pregnant,...

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Revitalize the Healthcare Consumer Journey with Virtual Assistants: Find a Doc, Find a Location, and Scheduling

Sep 09, 2019 By Orbita Team IN conversational AI, IN healthcare virtual assistant

Consumer expectations around healthcare have risen as baby boomers need more medical attention and tech savvy millennials want personalized care experiences that fit their lifestyle. 

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Conversational AI Breathes New Life into Member Services for Healthcare Payers

Sep 03, 2019 By Jean Pilla | Strategic Accounts Director IN virtual assistant, IN conversational AI, IN healthcare payer

The New Healthcare Consumer

The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due to cost or convenient access to care. This can result in members switching from one plan to another during enrollment periods. As evidenced in a survey by Accenture, over a quarter of Americans describe themselves as "not loyal at all" to...

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Transforming the Healthcare Enterprise with Conversational AI

Aug 19, 2019 By Orbita Team IN Voice technology, IN virtual assistant, IN conversational AI

Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for three days. Help!” 

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