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Bill Cava | Chief Product Officer at Orbita
Perspectives from Orbita
Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Aug 12, 2021
Breaking Down Orbita's New Solution Center for Patient Acquisition and Retention
The accelerated pace of technology innovation along with evolving consumer preferences are changing the way healthcare organizations operate. During the…
Jun 22, 2021
Strengthening Healthcare Conversational Experiences with Multilingual Capabilities
Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages.
Feb 10, 2020
Key Takeaways from Project Voice 2020
I recently attended the Project Voice 2020 conference in Chattanooga, Tennessee. Over 3,000 attendees from nearly 20 countries—executives, marketers,…
Jul 9, 2019
Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences
In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare.
May 23, 2019
Beyond HIPAA: Securing Voice Assistants for Healthcare Applications
An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business…
Apr 16, 2019
Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants
A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions…
Mar 8, 2019
Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences
When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen.
Feb 20, 2019
Four Easy Rules Of Conversational Analytics
It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers.
Dec 27, 2018
Designing For Voice: The Power of Prototyping
Jun 19, 2018
Clinical Trial Shows the Benefit of Voice in Disease Management
In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may…
May 8, 2018
From Prevention to Administration, Examples of Voice Assistant Use in Healthcare
In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who,…
Mar 14, 2018
Leveraging Conversational Experiences to Address Aging-in-Place Needs of Older Adults
Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight…
Jan 30, 2018
5 Applications of Voice Assistants in Healthcare
Previous blog posts have noted that voice is a natural interface for communicating our thoughts and ideas. Recent innovations have made voice an obvious…
Jan 17, 2018
Why Voice? Why Now? Making the Case for Voice
Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll…
Jun 30, 2017
Is Your Web Content Voice Ready?
The Voice Experience Takes Off Voice recognition has been around for a long time – since the early 1950’s, when initial systems could recognize spoken…