---
title: Orbita Blog - Conversational AI for Healthcare and Life Sciences | Bill Cava | Chief Product Officer at Orbita
description: Reflections, research, and curated data on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences
---

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# Bill Cava | Chief Product Officer at Orbita

<https://www.linkedin.com/in/billcava/> <https://twitter.com/billcava>

## Perspectives from Orbita

 Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.

[![Orbita Solution Center](https://blog.orbita.ai/hubfs/Orbita_Blog_8.12.21-03.png) Aug 12, 2021 **Breaking Down Orbita's New Solution Center for Patient Acquisition and Retention** The accelerated pace of technology innovation along with evolving consumer preferences are changing the way healthcare organizations operate. During the… Read more](https://blog.orbita.ai/breaking-down-orbitas-new-solution-center-for-patient-acquisition-and-retention)

[![Healthcare Conversational Experiences with Multilingual Capabilities](https://blog.orbita.ai/hubfs/multilingual.png) Jun 22, 2021 **Strengthening Healthcare Conversational Experiences with Multilingual Capabilities** Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages. Read more](https://blog.orbita.ai/strengthening-healthcare-conversational-experiences-with-multilingual-capabilities)

[![](https://blog.orbita.ai/hubfs/ProjectVoiceAward_WINNER.jpg) Feb 10, 2020 **Key Takeaways from Project Voice 2020** I recently attended the Project Voice 2020 conference in Chattanooga, Tennessee. Over 3,000 attendees from nearly 20 countries—executives, marketers,… Read more](https://blog.orbita.ai/key-takeaways-from-project-voice-2020)

[![Virtual Assistant Spectrum](https://blog.orbita.ai/hubfs/Consumer%20Services%20-%20campaign%20image%20for%20general%20organizations.png) Jul 9, 2019 **Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences** In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare. Read more](https://blog.orbita.ai/chatbots-voice-and-more-how-healthcare-providers-are-using-virtual-assistants-to-transform-consumer-experiences)

[![](https://blog.orbita.ai/hubfs/File.jpg) May 23, 2019 **Beyond HIPAA: Securing Voice Assistants for Healthcare Applications** An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business… Read more](https://blog.orbita.ai/beyond-hipaa-securing-voice-assistants-for-healthcare-applications)

[![](https://blog.orbita.ai/hubfs/smart_speaker_images_blog_knowledgegraph.png) Apr 16, 2019 **Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants** A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions… Read more](https://blog.orbita.ai/introducing-orbita-answers-knowledge-management-for-voice-and-chatbot-virtual-assistants)

[![worddocheader2](https://blog.orbita.ai/hubfs/worddocheader2.png) Mar 8, 2019 **Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences** When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen. Read more](https://blog.orbita.ai/orbita-flow-a-no-code-way-for-ux-designers-and-content-authors-to-build-conversational-experiences)

[![Screen Shot 2019-01-25 at 3.04.43 PM](https://blog.orbita.ai/hubfs/Screen%20Shot%202019-01-25%20at%203.04.43%20PM.png) Feb 20, 2019 **Four Easy Rules Of Conversational Analytics** It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers. Read more](https://blog.orbita.ai/four-easy-rules-of-conversational-analytics)

[![](https://blog.orbita.ai/hubfs/Screen%20Shot%202018-12-27%20at%209.56.38%20PM.jpg) Dec 27, 2018 **Designing For Voice: The Power of Prototyping** Introduction Read more](https://blog.orbita.ai/designing-for-voice-the-power-of-prototyping)

[![](https://blog.orbita.ai/hubfs/AdobeStock_145960880.jpeg) Jun 19, 2018 **Clinical Trial Shows the Benefit of Voice in Disease Management** In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may… Read more](https://blog.orbita.ai/clinical-trial-shows-the-benefit-of-voice-in-disease-management)

[![](https://blog.orbita.ai/hubfs/Connected-Device-big.jpg) May 8, 2018 **From Prevention to Administration, Examples of Voice Assistant Use in Healthcare** In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who,… Read more](https://blog.orbita.ai/from-prevention-to-administration-examples-of-voice-assistant-use-in-healthcare)

[![](https://blog.orbita.ai/hubfs/Slide01.png) Mar 14, 2018 **Leveraging Conversational Experiences to Address Aging-in-Place Needs of Older Adults** Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight… Read more](https://blog.orbita.ai/leveraging-conversational-experiences-to-address-aging-in-place-needs-of-older-adults)

[![doctor-echo-057357-edited](https://blog.orbita.ai/hubfs/doctor-echo-057357-edited.jpg) Jan 30, 2018 **5 Applications of Voice Assistants in Healthcare** Previous blog posts have noted that voice is a natural interface for communicating our thoughts and ideas. Recent innovations have made voice an obvious… Read more](https://blog.orbita.ai/applications-of-voice-assistants-in-healthcare)

[![googlehome_hero-1](https://blog.orbita.ai/hubfs/googlehome_hero-1.jpg) Jan 17, 2018 **Why Voice? Why Now? Making the Case for Voice** Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll… Read more](https://blog.orbita.ai/why-voice-why-now-making-the-case-for-voice)

[![](https://blog.orbita.ai/hubfs/light-man-hand-pen.jpg) Oct 3, 2017 **HIMSS17 - The Latest In Digital Healthcare Technology** It’s hard to sum up HIMSS17 – the healthcare IT conference held last month in Orlando – in just one blogpost, but (thanks to the articles linked here),… Read more](https://blog.orbita.ai/himss17-the-latest-in-digital-healthcare-technology)

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- Solutions 
    - [Digital Front Door](https://orbita.ai/healthcares-digital-front-door/)
    - [Patient Access and Acquisition](https://orbita.ai/patient-access-and-acquisition/)
    - [Care Navigtion](https://orbita.ai/care-navigation/)
    - [Specialities](https://orbita.ai/specialities/)

- [Resource Center](https://orbita.ai/resource-center/)

- About 
    - [Why Orbita](https://orbita.ai/why-orbita/)
    - [Contact Us](https://orbita.ai/contact-us/)
    - [Partners](https://orbita.ai/partners/)
    - [Careers](https://orbita.ai/careers/)
    - [Trust Center](https://orbita.ai/trust-center/)

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