Solutions
Digital Front Door
Patient Access and Acquisition
Care Navigtion
Specialities
Platform
Resource Center
About
Why Orbita
Contact Us
Partners
Careers
Trust Center
Request a demo
Perspectives from Orbita
Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Nov 14, 2023
Streamlining patient flow – to reduce administrative burden on staff
At a meeting Orbita recently held with its Advisory Board, discussion turned to the “big problem” specialty practices struggle with most.
Read more
Jun 20, 2023
It’s Time to Rethink the “Bad ‘Bot” Stereotype
We’ve all interacted with a “bad bot” at some point – and probably more than once! Whether trying to cancel a subscription or fix a faulty vacuum cleaner,…
Read more
May 24, 2023
Safeguarding security and privacy in the age of generative AI
Few digital innovations have swept the healthcare landscape with as much force as generative AI – triggered by the release of ChatGPT from OpenAI.…
Read more
Apr 19, 2023
Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries
The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary…
Read more
Mar 23, 2023
Leverage Generative AI to Liberate Information Critical to Patients, Providers
Patients often struggle to access information that would help them live healthier lives. Why? Because this information may be:
Read more
Feb 7, 2023
OpenAI and ChatGPT: A Primer for Healthcare Leaders
Generative AI tools like ChatGPT have become one of the most talked about advancements in technology. GPT-3, the underlying technology powering ChatGPT,…
Read more
Jan 18, 2023
Transforming your website into a true “digital front door”
As you read in Part 1 of this blog series, patients often get frustrated when they search healthcare websites to find care. They don’t know where to…
Read more
Jan 16, 2023
Meet Patient Expectations for Consumer-level Access
Patients want a healthcare experience that mimics the convenience they enjoy in other areas of their lives – finding information through predictive search…
Read more
Sep 22, 2022
Digital-first for Better Patient Outreach and Improved Response
Managing costs and capturing revenue are top of mind for providers amidst current industry dynamics. Escalating expenses took their toll on hospitals and…
Read more
Apr 27, 2022
Stop Making Patients Work So Hard
Self-scheduling can become frustration-free with automation connecting text, voice, web access – for ultimate patient convenience.
Read more
Feb 16, 2022
Long Wait Times Mean Procrastinating, Especially When it Comes to Colonoscopies
With the dramatic decline in patients visiting their healthcare providers during the nearly two years of COVID-19, gastroenterology practices have been…
Read more
Feb 2, 2022
The rippling effects of delaying routine colonoscopies
When COVID-19 hit, the rate of patients receiving colonoscopies plummeted. Patients feared they may contract the virus by appearing for in-person…
Read more
Jan 21, 2022
New Year's Resolution: Make Scheduling Simpler
Out with the old, in with the new to start the year off. Many of us are starting fresh this January, and there is no reason not to apply the same mindset…
Read more
Jan 11, 2022
Alleviate Call Center Burden with Automated COVID-19 Test Notifications
On January 3rd, 2022, a record 1,080,211 cases of COVID-19 were reported in the U.S. - the highest one-day tally of new cases anywhere in the world.
Read more
Nov 30, 2021
Life Sciences: Stop Making Excuses, It’s Time to Innovate!
In the past two years, voice and chat virtual assistants have been deployed within every single one of the top 20 life science organizations, including…
Read more
