Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

5 tips for a great experience at VOICE Summit 2019

Jul 16, 2019 By Nate Treloar | President & COO at Orbita IN Web Content Management, IN voice assistants, IN Voice technology, IN Voice Experiences, IN voice-first

Newark will be buzzing next week with lots of energy and engaging dialogue at VOICE Summit 2019 being hosted at the New Jersey Institute of Technology. Now in its second year, the event will deliver yet another excellent agenda and provide several new add-ons. Team Orbita attended last year and found the event to be very well organized – not an easy feat in an inaugural year at a venue that’s...

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The Power of Conversation: Mayo Clinic's Approach to Content Services with Voice

Jun 26, 2019 By Nate Treloar | President & COO at Orbita IN voice assistants, IN Voice technology, IN mayo clinic, IN virtual assistant

Earlier this year we co-hosted a webinar with Joyce Even of the Mayo Clinic Global Business Solutions group to discuss Mayo’s use of virtual assistant technology in healthcare education. This post summarizes the information shared in that webinar.

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Beyond HIPAA: Securing Voice Assistants for Healthcare Applications

May 23, 2019 By Bill Cava | Chief Product Officer at Orbita IN security, IN HIPAA, IN voice assistants, IN smart speakers

An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business Associates, subject to the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA), to build Alexa skills that transmit and receive protected health information as part of an invite-only program.” 

In a recent Orbita blog post...

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Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants

Apr 16, 2019 By Bill Cava | Chief Product Officer at Orbita IN voice assistants, IN healthcare knowledge base, IN Orbita Answers, IN healthcare knowledge graph

A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions related to their health. 

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Amazon Alexa is now HIPAA-Eligible. What's Next?

Apr 04, 2019 By Nate Treloar | President & COO at Orbita IN HIPAA, IN amazon alexa, IN voice assistants, IN Voice technology, IN Voice Experiences, IN amazon

Big News, but Just the beginning

These days, big news stories in healthcare are just as likely to come from large technology companies as from major healthcare institutionsCase in point: In early 2018, Amazon created a huge stir in the industry earlby announcing a venture with JPMorgan and Berkshire Hathaway that promised to go after the “hungry tapeworm” that is the cost of healthcare in...

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HIMSS19 – Consumer and Patient Engagement Need Voice Technology

Feb 21, 2019 By Kristi Ebong | SVP Corporate Strategy at Orbita IN connected health, IN amazon alexa, IN voice assistants, IN smart speakers

Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting patients to invest in their own health journey. However, successful patient engagement plans must be forged in simplicity. And reading is no longer a simple thing to ask of patients. Fortunately, the tools are here to completely revamp the...

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Four Easy Rules Of Conversational Analytics

Feb 20, 2019 By Bill Cava | Chief Product Officer at Orbita IN voice assistants

It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers.

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Will Voice Replace Your Website?: Six Tips for Content Management in a Voice-First World

Nov 01, 2018 By Nate Treloar | President & COO at Orbita IN Web Content Management, IN voice assistants, IN Voice technology, IN Voice Experiences, IN voice-first

No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital experiences. An era where voice assistants, chatbots, and other virtual, conversational assistants will work in confluence with traditional Web and mobile applications.   

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Errant Alexa Communications Are Rare. The Benefit of Voice in Healthcare is Real

Jun 05, 2018 By Bill Rogers | CEO at Orbita IN HIPAA, IN amazon alexa, IN voice assistants, IN Voice technology, IN Patient Engagement, IN Voice Experiences, IN Google Home, IN voice-first

Cell phone pocket calls occur every day, with the first “butt dial” likely happening shortly after the very first person thought it was a good idea to stuff his or her phone into a back pocket and sit.

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From Prevention to Administration, Examples of Voice Assistant Use in Healthcare

May 08, 2018 By Bill Cava | Chief Product Officer at Orbita IN Healthcare, IN Health, IN connected health, IN voice assistants, IN Voice technology, IN Health Insurance, IN Voice Experiences, IN voice-first, IN long-term care

In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who, at various points, requires information and some level of interaction with people and institutions in her healthcare sphere. This patient is living in the hopefully not-too-distance future when voice assistants play a larger role in...

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