Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants

Apr 16, 2019 By Bill Cava | Chief Product Officer at Orbita IN voice assistants, IN healthcare knowledge base, IN Orbita Answers, IN healthcare knowledge graph

A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions related to their health. 

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Amazon Alexa is now HIPAA-Eligible. What's Next?

Apr 04, 2019 By Nate Treloar | President & COO at Orbita IN HIPAA, IN amazon alexa, IN voice assistants, IN Voice technology, IN Voice Experiences, IN amazon

Big News, but Just the beginning

These days, big news stories in healthcare are just as likely to come from large technology companies as from major healthcare institutionsCase in point: In early 2018, Amazon created a huge stir in the industry earlby announcing a venture with JPMorgan and Berkshire Hathaway that promised to go after the “hungry tapeworm” that is the cost of healthcare in...

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HIMSS19 – Consumer and Patient Engagement Need Voice Technology

Feb 21, 2019 By Kristi Ebong | SVP, Strategy at Orbita IN connected health, IN amazon alexa, IN voice assistants, IN smart speakers

Take-home pamphlets and regular physician check-ins have run their course in the history of patient engagement. These have long been the means of getting patients to invest in their own health journey. However, successful patient engagement plans must be forged in simplicity. And reading is no longer a simple thing to ask of patients. Fortunately, the tools are here to completely revamp the...

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Four Easy Rules Of Conversational Analytics

Feb 20, 2019 By Bill Cava | Chief Product Officer at Orbita IN voice assistants

It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers.

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Will Voice Replace Your Website?: Six Tips for Content Management in a Voice-First World

Nov 01, 2018 By Nate Treloar | President & COO at Orbita IN Web Content Management, IN voice assistants, IN Voice technology, IN Voice Experiences, IN voice-first

No, not really. Voice will not replace your website. At least not any time soon. But by now, it should be obvious that we’re entering a new era of digital experiences. An era where voice assistants, chatbots, and other virtual, conversational assistants will work in confluence with traditional Web and mobile applications.   

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Errant Alexa Communications Are Rare. The Benefit of Voice in Healthcare is Real

Jun 05, 2018 By Bill Rogers | CEO at Orbita IN HIPAA, IN amazon alexa, IN voice assistants, IN Voice technology, IN Patient Engagement, IN Voice Experiences, IN Google Home, IN voice-first

Cell phone pocket calls occur every day, with the first “butt dial” likely happening shortly after the very first person thought it was a good idea to stuff his or her phone into a back pocket and sit.

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From Prevention to Administration, Examples of Voice Assistant Use in Healthcare

May 08, 2018 By Bill Cava | Chief Product Officer at Orbita IN Healthcare, IN Health, IN connected health, IN voice assistants, IN Voice technology, IN Health Insurance, IN Voice Experiences, IN voice-first, IN long-term care

In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who, at various points, requires information and some level of interaction with people and institutions in her healthcare sphere. This patient is living in the hopefully not-too-distance future when voice assistants play a larger role in...

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Leveraging Conversational Experiences to Address Aging-in-Place Needs of Older Adults

Mar 14, 2018 By Bill Cava | Chief Product Officer at Orbita IN Caregivers, IN home care, IN Care, IN amazon alexa, IN voice assistants, IN Patient Engagement, IN Voice Experiences, IN voice-first, IN long-term care

Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight areas that present the biggest challenges and opportunities for people to “age in place,” or stay in their homes as they get older.

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5 Applications of Voice Assistants in Healthcare

Jan 30, 2018 By Bill Cava | Chief Product Officer at Orbita IN Healthcare, IN connected health, IN voice assistants, IN Voice technology

Previous blog posts have noted that voice is a natural interface for communicating our thoughts and ideas. Recent innovations have made voice an obvious choice for interacting with computers and the internet. For the elderly and people who have dexterity or sight issues, using voice removes a barrier to accessing these staples of everyday life. As you can imagine, these are the same people who...

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Why Voice? Why Now? Making the Case for Voice

Jan 17, 2018 By Bill Cava | Chief Product Officer at Orbita IN amazon alexa, IN voice assistants, IN Voice Experiences, IN Google Home

Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll dig into the question, the answer, and why we believe voice is quickly becoming the new touch -- the next major interface.

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