Make It Conversational

Transforming Digital Healthcare through the Power of Voice Assistants, Chat Bots, and Conversational Experiences.

Conversational AI Breathes New Life into Member Services for Healthcare Payers

Sep 03, 2019 By Orbita Team IN virtual assistant, IN conversational AI, IN healthcare payer

The New Healthcare Consumer

The increasing consumerization of healthcare drives behaviors like "shopping around" for health insurance, whether it be due to cost or convenient access to care. This can result in members switching from one plan to another during enrollment periods. As evidenced in a survey by Accenture, over a quarter of Americans describe themselves as "not loyal at all" to...

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Transforming the Healthcare Enterprise with Conversational AI

Aug 19, 2019 By Orbita Team IN Voice technology, IN virtual assistant, IN conversational AI

Patients with immediate health issues usually want immediate answers. “How can I treat a bee sting?” “I’ve got a strange rash.” “I’ve had a migraine for three days. Help!” 

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Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences

Jul 09, 2019 By Bill Cava | Chief Product Officer at Orbita IN virtual assistant, IN consumer services

In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare.

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The Power of Conversation: Mayo Clinic's Approach to Content Services with Voice

Jun 26, 2019 By Nate Treloar | President & COO at Orbita IN voice assistants, IN Voice technology, IN mayo clinic, IN virtual assistant

Earlier this year we co-hosted a webinar with Joyce Even of the Mayo Clinic Global Business Solutions group to discuss Mayo’s use of virtual assistant technology in healthcare education. This post summarizes the information shared in that webinar.

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