---
title: Orbita Blog - Conversational AI for Healthcare and Life Sciences | Ben Schilens | Chief Customer Officer
description: Reflections, research, and curated data on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences
---

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# Ben Schilens | Chief Customer Officer

<https://www.linkedin.com/in/benschilens/>

## Perspectives from Orbita

 Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.

[![](https://blog.orbita.ai/hubfs/phone%20call-1.jpg) May 24, 2023 **Safeguarding security and privacy in the age of generative AI** Few digital innovations have swept the healthcare landscape with as much force as generative AI – triggered by the release of ChatGPT from OpenAI.… Read more](https://blog.orbita.ai/safeguarding-security-and-privacy-in-the-age-of-generative-ai)

[![Patient Activation and Outreach](https://blog.orbita.ai/hubfs/Orbita_Outreach_ResponsiveAds-03-1.png) Sep 22, 2022 **Digital-first for Better Patient Outreach and Improved Response** Managing costs and capturing revenue are top of mind for providers amidst current industry dynamics. Escalating expenses took their toll on hospitals and… Read more](https://blog.orbita.ai/digital-first-for-better-patient-outreach-and-improved-response)

[![Orbita](https://blog.orbita.ai/hubfs/raw_assets/public/Orbita_November2020/images/footer-logo.svg "Orbita")](https://orbita.ai/)

- Solutions 
    - [Digital Front Door](https://orbita.ai/healthcares-digital-front-door/)
    - [Patient Access and Acquisition](https://orbita.ai/patient-access-and-acquisition/)
    - [Care Navigtion](https://orbita.ai/care-navigation/)
    - [Specialities](https://orbita.ai/specialities/)

- [Resource Center](https://orbita.ai/resource-center/)

- About 
    - [Why Orbita](https://orbita.ai/why-orbita/)
    - [Contact Us](https://orbita.ai/contact-us/)
    - [Partners](https://orbita.ai/partners/)
    - [Careers](https://orbita.ai/careers/)
    - [Trust Center](https://orbita.ai/trust-center/)

[Contact us](https://orbita.ai/contact-us/)

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