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Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Scott Collins Sep 4, 2025 Why Healthcare’s Future Is Still Human: Scott Collins on AI and Trust Healthcare is entering a pivotal moment: new technologies are emerging, patients expect more, and teams are being asked to do more with less. For leaders,… Read more
Jun 20, 2023 It’s Time to Rethink the “Bad ‘Bot” Stereotype We’ve all interacted with a “bad bot” at some point – and probably more than once! Whether trying to cancel a subscription or fix a faulty vacuum cleaner,… Read more
Apr 19, 2023 Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary… Read more
Graphic representation of a young woman using her phone to find information. Mar 23, 2023 Leverage Generative AI to Liberate Information Critical to Patients, Providers Patients often struggle to access information that would help them live healthier lives. Why? Because this information may be: Read more