---
title: Orbita Blog - Conversational AI for Healthcare and Life Sciences | CallDeflectAI
description: CallDeflectAI | Reflections, research, and curated data on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences
---

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## Perspectives from Orbita

 Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.

[![](https://blog.orbita.ai/hubfs/Orbota_Resource_Cards_White%20Background.png) Apr 19, 2023 **Reducing healthcare call volume: Generative AI helps manage and divert routine inquiries** The so-called “post-COVID” environment has produced new challenges for healthcare leaders. Two in particular have collided to create an incendiary… Read more](https://blog.orbita.ai/reducing-healthcare-call-volume-generative-ai-helps-manage-and-divert-routine-inquiries)

[![Orbita](https://blog.orbita.ai/hubfs/raw_assets/public/Orbita_November2020/images/footer-logo.svg "Orbita")](https://orbita.ai/)

- Solutions 
    - [Digital Front Door](https://orbita.ai/healthcares-digital-front-door/)
    - [Patient Access and Acquisition](https://orbita.ai/patient-access-and-acquisition/)
    - [Care Navigtion](https://orbita.ai/care-navigation/)
    - [Specialities](https://orbita.ai/specialities/)

- [Resource Center](https://orbita.ai/resource-center/)

- About 
    - [Why Orbita](https://orbita.ai/why-orbita/)
    - [Contact Us](https://orbita.ai/contact-us/)
    - [Partners](https://orbita.ai/partners/)
    - [Careers](https://orbita.ai/careers/)
    - [Trust Center](https://orbita.ai/trust-center/)

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