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Bill Cava | Chief Product Officer at Orbita

Perspectives from Orbita

Perspectives on how conversational AI redefines the patient journey and powers automation with empathy in healthcare and life sciences.
Orbita Solution Center Aug 12, 2021 Breaking Down Orbita's New Solution Center for Patient Acquisition and Retention The accelerated pace of technology innovation along with evolving consumer preferences are changing the way healthcare organizations operate. During the… Read more
Healthcare Conversational Experiences with Multilingual Capabilities Jun 22, 2021 Strengthening Healthcare Conversational Experiences with Multilingual Capabilities Today, more than 25 million people live with limited English proficiency (LEP) in the United States, and this country speaks over 350 languages. Read more
Feb 10, 2020 Key Takeaways from Project Voice 2020 I recently attended the Project Voice 2020 conference in Chattanooga, Tennessee. Over 3,000 attendees from nearly 20 countries—executives, marketers,… Read more
Virtual Assistant Spectrum Jul 9, 2019 Chatbots, Voice, and More: How Healthcare Providers are Using Virtual Assistants to transform Consumer Experiences In recent webinars and blog posts, we’ve discussed Amazon’s HIPAA announcement and how it will impact virtual assistants in healthcare. Read more
May 23, 2019 Beyond HIPAA: Securing Voice Assistants for Healthcare Applications An important announcement made by Amazon on April 4th bears repeating: “The Alexa Skills Kit now enables select Covered Entities and their Business… Read more
Apr 16, 2019 Introducing Orbita Answers™: Knowledge Management for Voice and Chatbot Virtual Assistants A recent study looked at the quality of answers that users received when asking virtual assistants such as Siri, Alexa, or Google Assistant questions… Read more
worddocheader2 Mar 8, 2019 Orbita Flow - A No-Code Way for UX Designers and Content Authors to Build Conversational Experiences When it comes to designing, developing and maintaining conversational experiences, there can be many chefs in the kitchen. Read more
Screen Shot 2019-01-25 at 3.04.43 PM Feb 20, 2019 Four Easy Rules Of Conversational Analytics It’s not wrong to think of developing conversational applications as the new frontier in interacting with your consumers and customers. Read more
Dec 27, 2018 Designing For Voice: The Power of Prototyping Introduction Read more
Jun 19, 2018 Clinical Trial Shows the Benefit of Voice in Disease Management In a recent post, I gave a hypothetical example showing how voice could be an effective tool in a variety of healthcare scenarios a single patient may… Read more
May 8, 2018 From Prevention to Administration, Examples of Voice Assistant Use in Healthcare In past posts, we’ve talked generally about the role of voice in healthcare. This post will be more specific. It will follow the journey of a patient who,… Read more
Mar 14, 2018 Leveraging Conversational Experiences to Address Aging-in-Place Needs of Older Adults Recently, Aging 2.0, a global network focused on a collaborative, lifestyle-oriented, opportunity-driven approach to aging, published information on eight… Read more
doctor-echo-057357-edited Jan 30, 2018 5 Applications of Voice Assistants in Healthcare Previous blog posts have noted that voice is a natural interface for communicating our thoughts and ideas. Recent innovations have made voice an obvious… Read more
googlehome_hero-1 Jan 17, 2018 Why Voice? Why Now? Making the Case for Voice Say this question to yourself: Why voice? There. In the less than one second it took you to say it, you’ve answered the question. In this blog post, we’ll… Read more
Oct 3, 2017 HIMSS17 - The Latest In Digital Healthcare Technology It’s hard to sum up HIMSS17 – the healthcare IT conference held last month in Orlando – in just one blogpost, but (thanks to the articles linked here),… Read more