Natural language refers to the way we, that is humans, communicate with each other. Namely, speech and text. For computers, natural language used to be hard because it is messy, full of nuance and context. Only in the last few years has it been possible with deep Learning AI and Natural Language Processing to extract the meaning out of speech or text with high accuracy. Bots and Voice Assistants are becoming the new way we interact with technology.
The market penetration of smart speaker for US households is growing at a staggering rate. For one reason users love them because saying what you want, is effortless and is hands-free. For tech-phobic people, it eliminates the tech barrier, since everyone knows how to ask a question, and when you don’t know what to say after a few seconds the Voice assistant can guide you.